Storage Office Hours
- Monday-Friday: 9:00am-5:30pm
- Saturday-: 9:00am-2:00pm
- Sunday-: Closed
Access Hours
- Monday-Sunday: 6:00am-9:00pm
Customer Care Hours
- Monday-Sunday: 6:00am-1:00am (ET)
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Kimberly Nightingale
02:10 02 Oct 23
I never had any trouble with them. They are great.
Erica Fletcher
22:49 21 Aug 23
Thom Hoover
19:42 17 Aug 23
Great Customer Service
Craig Felker
18:17 16 Aug 23
Facility is immaculate. Etta was very professional and friendly. Truly customer-service oriented! Extremely happy that we found a space for our boat there.
T Hawkins
00:08 15 Aug 23
Very nice place. I store my boat here while I’m the area. Very secure and clean place. A little tight to maneuver bigger boats around. My boat is 27’ center console. Any bigger and it will be difficult to get into some spots. I will definitely use Bay Storage again.
Naycha Mtz
15:35 03 Aug 23
Jill Monarch
12:19 24 Jul 23
The process was so easy. Etta was a pleasure to work with. We would highly recommend Bay Storage.
John Burdiss
16:07 14 Jul 23
Follow up on adding new unit ... eventually a downsize ... timely and complete.Even when I knocked over my water on the counter, Etta was great!
Michael Davis
23:02 13 Jul 23
Everyone here is very helpful and glad to be of service. I was treated extremally well by all associates that waited on me over the past 3 months. Outstanding customer support!!
Libby Wright
11:25 11 Jul 23
The manager was very efficient, responsive and helpful in determining a unit to rent. The company provides a wide range of units to rent - from bare bones to climate controlled. I also felt the security was good and confident my belongings were protected.
Kathleen Butler
20:39 30 Jun 23
I am so glad that I found this place. Friendly, super helpful people and they do go the extra mile to make things easier.
Becky Harris
00:24 28 Jun 23
Etta and her staff are so friendly and helpful. Not only have they helped look after us with our storage unit since we moved to the "Shore," but also with a recent move using Uhaul. Things could not have gone any smoother. Thanks for the kindness and consideration shown. It helped make a very "tough" move alot easier.So great getting to know you "ALL" personally!!"AWESOME"!!JOB WELL DONE!!PS. Etta, I'll probably have to call you at least one more time!! :)Enjoyed our talks. Thank you "ALL." 😊Becky Harris
Alexis Guerrero
14:09 23 Jun 23
Came to bay storage to pickup a uhaul and they were so nice and helped me with everything! Deffanitly reccomend to anyone who wants to come here!
Cindy Slate
12:13 22 Jun 23
Very helpful and informative about storage units. Unit clean and ready.
Timothy Paasch
16:56 19 Jun 23
Cocoa and Ella were amazing to work with ! Highly recommend these people for any storage needs
CRAIG BEITZEL
11:59 19 Jun 23
Tremendous facility & extremely courteous & helpful staff.
Lillian Upshur-Campbell
00:02 09 Jun 23
I have been a customer for only a short period of time and I must be honest, I don't have any regrets. Whenever I go into the office to pay my rental payment, I am greeted with warm smiles and kind words. I just want to say THANK YOU ALL!
beverly walker
00:02 07 Jun 23
Very pleasant & supportive staff!Convenient
Carlton Terry
17:58 27 May 23
The new manager here I believe her na.e was Etta? I'm so sorry if I spelled your name wrong but you have no idea how much you helped me and my family! Thank you for working with us and making the move process so much smoother. We all know how chaotic moving can be. Thank you so much again and hope to see you around for a very long time!
Bradlee Downs
16:49 26 May 23
Jessica A. Randall
16:46 24 May 23
Just made a reservation. The office manager helped me and was knowledgeable and polite. Made a great first impression.
Erica Parker
18:08 22 May 23
Greg Butler
14:18 22 May 23
Thanks for all the help. You guys are great!!
Vanessa Carns
11:12 16 May 23
Coco was very friendly and helpful. Our conditioned unit is fine. Only suggestion would have been nice to know that we needed to go thru a doorway to get to our unit. We had some wide items that we had a difficult time getting thru.
Me Time
13:02 24 Apr 23
Great staff and facilities. Not being from the area I had lots of questions and everyone was very friendly and extremely helpful. The unit was clean and it was very easy to rent and cancel the rental when I left.
Laurie Klingel
17:09 05 Apr 23
Friendly, fast as easy peasy
Wade Adler
20:16 04 Mar 23
jeffrey van solkema
02:55 01 Mar 23
Ms. Etta and Ms. Coco are excellent representatives of Bay Storage! I never have any worries about my items in storage. Ms. Coco can always be seen driving the golf cart around making sure everything is secure.
Karen Richards
16:38 23 Feb 23
Very informative
The Browns
21:45 17 Feb 23
Jay abella
12:25 15 Feb 23
Went to facility. Dropped things off. Locked up. Clean. No hassles or surprises. Everything worked
Valerie West
14:37 01 Feb 23
Obtaining a new storage unit was quick and easy with the online process. Staff at Bay Storage answered all my questions and were helpful. Grounds and units are kept clean. I've never had any issues or bad experience. Would definitely recommend.
Dedrie Anderson
16:56 30 Dec 22
Staff is always helpful
Lisa
16:37 30 Dec 22
Always fast an friendly.
S Martin
17:39 24 Dec 22
Joseph Wagner
21:32 22 Dec 22
Great staff. Always friendly and helpful. Having a storage unit so close to our house is a bonus.
willie knight
20:50 22 Dec 22
Just got me a unit today Etta was a amazing helping through this process, made it super easy! Very clean and wonderful customer service . Will past the word along as i travel
Korey Taylor
14:19 22 Dec 22
Amazing place
Jon Mason
16:19 21 Dec 22
Bay Storage is the best around. Secure, clean, and friendly staff!
Christina Marshall
15:09 21 Dec 22
I recently called bay storage in cape charles inquiring about a unit, Etta was super helpful and nice! She had all the answers and was eager to help and assist in anyway possible. Definitely look forward to doing future business with them.
Leslie Roth
17:17 20 Dec 22
Great service friendly staff very accommodating
Mike Wajda
19:15 16 Dec 22
Absolutely great experience with Bay storage!!! Great customer service and wonderful units !! It has just been a fabulous experience!! Highly recommend!!!
Tommy O'Connor
16:07 15 Dec 22
First class service in a very clean facility.Lost keys several times and very quickly they removed them with no complaint.I’ve used other similar storage facilities,but none better than Bay Storage
AG
17:08 14 Dec 22
Excellent customer service and very welcoming.
Clelia Sheppard
14:37 14 Dec 22
Whenever I go to Bay Storage in Cape Charles, whether it is to purchase packing material or to inquire about a unit I am always welcomed with warmth and attention. The staff is courteous, knowledgeable and ready to help.I highly recommend this company to store your belongings and to feel reassured that you are taken care of. Etta was very kind and charming when I recently had some questions in regards to our units that we are renting there.
Barb Carroll
00:20 14 Dec 22
I have had several units at Bay Storage since moving to Cape Charles last year. Each one was always well lit and clean. The staff has been great - especially Cocoa!
Christopher Carver
15:01 05 Dec 22
ETTA, THE STORAGE MANAGER WAS SUPER POLITE, HELPFUL AND ALL AROUND A BEAUTIFUL SOUL HIGHLY RECOMENDED FOR HER SUPERIOR CUSTOMER SERVICE!!!
Matt Foley
19:07 03 Dec 22
I’ve had a great experience at Bay Storage. Etta was very accommodating to my schedule and the circumstances surrounding my move. She was able to meet my needs without pushing the most expensive option, and the whole process was simple and smooth. My storage unit is the perfect size and was spotless when I moved in. I would wholeheartedly recommend Bay Storage to anyone who has general storage and Uhaul rental needs on the Eastern Shore of Virginia.
Tiffaney Calix
21:51 02 Dec 22
Bay Storage is one of the cleanest storage units I have seen, the staff is very friendly and the manager Etta was very sweet, helpful & accommodating! Definitely will recommend.
Jackie Abraham
16:29 30 Nov 22
Great customer service.I highly recommended this place.
Carrie Conklin
01:18 27 Nov 22
Super friendly people! Very clean units with easy access. I've used storage units in the past and this is the best yet.
cakid1000
14:06 24 Nov 22
Very professional... Beautiful Units and very well organized. Thank you. David and Susan Nichols
Michele Molina
03:11 30 Oct 22
Very good communication and willing to take the time to discuss the different storage options they provide. Even during a very humid day the manager took the time to give me a quick tour to show me the inside of one of the available outside storage units. I know they are always there if we need their services!
Sandra Gregorowicz
18:59 17 Oct 22
Return calls were very fast and friendly!
Gerry Taylor
11:27 12 Sep 22
Having a storage unit close to home was very convenient. The staff was always pleasant. We had to do an upgrade for a larger unit during the transition of our move and the staff was very accommodating with the change, they were able to keep the units close together for an easy move.If we need a Storage Unit in the future we will not hesitate giving them a call in hopes they have a unit available, they do go quickly.
Lee Masterson
19:53 19 Jul 22
Seemless and professional, a great experience.
Lee Butler
13:01 27 Jun 22
Quick and efficiently able to secure a space. Staff has been very helpful.
Kelly Lewis
12:21 16 May 22
It was very convenient to reserve a unit online, pay, upload the documents and recieve my person gate code and unit number. Within an hour I was at the storage unit and was unloading my belongs into it. So simple and handy.
queria beckett
13:54 26 Mar 22
Great & safe place to store your things. Very clean, great customer service and assistant manager was helpful!
David Graney
13:48 01 Mar 22
Bay Storage staff are accessible and helpful - low stress storage facility
Gia Owens
12:26 03 Jan 22
I had pre-reserved a unit but ended up needing it sooner, and over the New Year's weekend! Danielle took my call when they were closed and got me set up and in the unit on Sunday!! Lifesaver... and she could not have been nicer!! Thank you Bay Storage and especially to Danielle!! I'm in and a fan!! Unit was extremely clean and facility feels very secure too!!
Becky Flory
14:18 30 Dec 21
Friendly staff
Robert McClaugherty
17:44 21 Dec 21
The site is very clean and organized. I had a great customer experience renting my unit and dropping off a U Haul trailer
Maureen Teague
17:48 29 Oct 21
From the first phone call to the move out, the staff at Bay Storage were very helpful from explaining the types of storage to their policies. We used the Cape Charles facility and were pleased working with the front desk staff, Coco. She is a gem!
Traci Johnson
18:16 11 Aug 21
Easy on line application and great sales clerk was on the phone. Nice job!
Sarah McDaniel
01:11 28 Apr 21
Excellent facility! We rented a temp controlled unit for few months during the summer while moving. Hours to access unit were very accommodating, units were clean and staff was friendly. Courtney was extremely friendly and a fabulous employee!! She called & emailed me to ensure we were happy and to enroll us in autopay. Would definitely recommend!! =D
Wendy Eder
00:02 28 Apr 21
Jim Woodard
02:32 22 Apr 21
Very helpful. Gave me a tour. Nice looking clean units. My second time using them.
Danny Goble
15:22 13 Apr 21
Affordable Drain
01:22 10 Apr 21
Mary Barrow
14:17 31 Mar 21
Courtney Wilkins, Store Manager in Cape Charles, was very helpful and friendly. She explained all documents and contract requirements as well as locks etc. I look forward to working with her, which really says it all.
Orlando Rowley
15:40 20 Mar 21
I was really pleased with Courtney Wilkins customer service. She really helped me choose the right unit for my stuff.
Charity Thomas
16:00 22 Feb 21
Working with the managers has been great. They have all been very kind and helpful. My only negative has been that the rates have constantly gone up at an exponential rate. You must realize that salaries don't do that and this causes great strain.
Sarah Drummond
15:10 22 Feb 21
David Gay
13:08 15 Feb 21
Great service, Clean facility. This is the second time I am renting from Bay Storage and find them just as good the second time around. Service desk was incredible.
Jeffrey Schroeder
18:45 10 Feb 21
Jim Gay
20:30 08 Feb 21
Heather was awesome to deal with made for great experience having to do this over the phone.
Julie Crouse
13:07 08 Feb 21
We had a wonderful experience at this Uhaul location in cape Charles. Firstly - they are friendly and very helpful. I was able to reach them by phone and she helped us rent a trailer when we were in a last minute bind. The process was smooth and efficient with the paperwork. I highly recommended using this location.
Jack Silvey
00:45 03 Feb 21
Excellent storage facilities; and pleasant, helpful staff.
Melinda Duclau
01:02 20 Jan 21
We had a fantastic experience with this location. Both Courtney and Heather were absolutely awesome in handling all of our questions (and we had a ton). We were very unsure of what size storage unit we needed and when we needed it to start so these two employees helped us figure out everything and never lost patience, even when we came back a 2nd & yes, a 3rd time. They both deserve employee of the year awards!!!
David LaBonte
21:06 19 Jan 21
HEATHER IS FANTASTIC ASSOCIATE ALONG WITH COURTNEY AS WELL AS CAROL AND DANIELE IN THE PAST...AlWAYS GREAT STAFF!
keith duclau
19:59 19 Jan 21
Robert James
21:00 02 Dec 20
Sherri Henck
17:54 11 Nov 20
Just started using this storage facility within the past month. I have been quite pleased with the facility as well as the friendliness of the staff. The place is clean and conveniently located to the main road going into Cape Charles, which from a security stand point is a plus.
Dennis
12:56 10 Nov 20
The employees at cape charles site are all outstanding. Professional, courteous, helpful. Bay Storage is fortunate to have such a great team. Moving and storing is an exhausting stressfully time. Your team respects that and goes out of their way to make it more tolerable. Thank
Jeffery Warner
17:15 09 Nov 20
The storage facility is very clean and well taken care of. Would highly recommend choosing this place for any of your storage needs. Kind staff.
travis maynard
16:15 09 Nov 20
Kathy Owens
15:09 06 Nov 20
Bay storage is an awesome storage facility! It is very secure, clean, and well maintained! It is a pleasure to do business with this company. I will not be using any other Storage facilities in this area other then Bay storage.
Grant Stamas
21:32 05 Nov 20
Scott Stonestreet
22:54 25 Sep 20
Courtney at Bay Storage was friendly and helpful. She made the UHaul experience personal. Thank you for everything!
kalia robair
14:45 15 Sep 20
Went to Bay Storage to look into getting a unit and to rent a uhaul. Great customer service and everything was clean. Uhaul transaction went smooth and was out the door in no time. Will be back to rent a unit soon.
Michelle Pino
19:17 16 Jul 20
Sherry Smith
12:06 06 Jul 20
The leasing process was simple and straight forward. The agent was extremely knowledgeable and helpful.
Greg Cusimano
14:08 30 Jun 20
M F
15:50 14 May 20
Courtney made our first customer experience in a new home town the best it could be! She is so helpful and personable! Because of the national health crisis she was sure to cover all bases possible via phone and got us set up with everything we needed quickly.
Shirley C Randall
17:29 09 May 20
Gerry Blankinship
15:25 02 May 20
Very friendly and very helpful Courtney did a great job getting us organized I would recommend the storage company to everybody
Richard Peoples
17:53 10 Mar 20
Tracy Stith
13:05 17 Dec 19
Take A Virtual Tour!
Click & hold within the image to look around, then use the arrows to take a virtual tour through our facility.
Frequently Asked Questions
Q: What types of storage units do you offer?
A: We offer a variety of storage units including temperature-controlled storage units, indoor units, and convenient drive-up storage units. Each type caters to specific needs to ensure your belongings are stored safely.
Q: What are the security features at Bay Storage?
A: Our facility prioritizes the safety of your belongings with features like electronic gate access, 24-hour recorded video surveillance, professional pest control, and more. Tenant insurance is also available.
Q: Can businesses also use the storage units?
A: Absolutely. Drive-up storage units, in particular, are a great option for businesses needing to store large amounts of inventory or equipment, offering ease of access and security.
Q: How can I contact Bay Storage for further queries?
A: Aside from visiting our website, we offer extended chat support. Our friendly team is always available to assist with your storage questions and needs.
Q: Why choose Bay Storage?
A: With Bay Storage, you’re not just renting space, but gaining a trustworthy partner. We provide a blend of security, convenience, and professional solutions tailored to make your storage journey seamless.
Find Storage Units in Cape Charles, VA
Are you a prospective mover or new resident looking for affordable storage units in Cape Charles, VA? Look no further! Introducing Bay Storage, a brand new storage facility south of downtown Cheriton. This storage facility has a number of amenities for any renter’s needs, including temperature-controlled storage units, indoor storage units, convenient drive-up storage units and more! Read more below to learn of our storage facility’s features!
Online Storage Rentals Near Lankford Hwy
Experience the convenience and flexibility of Online Storage Rentals near Lankford Hwy with Bay Storage. Our digital rental system offers a hassle-free approach to securing the ideal storage space without the need for in-person visits. Not sure about the right storage unit size for your belongings? No worries! Use our free online storage calculator, and we’ll guide you to the perfect fit, ensuring you get the best value and space for your needs.
Indoor Storage Units in Cape Charles
Looking for indoor storage units in Cape Charles, VA or the surrounding area? Bay Storage has you covered! Indoor storage units provide a number of benefits to businesses and individuals alike. By keeping your belongings in a climate-controlled environment, you can protect them from the elements and extend their lifespan. Call or email our storage facility today to learn more!
Drive-up Storage Units and More
Find affordable drive-up storage units in Cape Charles, VA at Bay Storage. Drive-up storage units are a convenient option for businesses that need to store a large amount of inventory or equipment. The units are easily accessible, which makes it easy to get what you need when you need it. Additionally, drive-up storage units provide security and peace of mind, knowing that your belongings are safe and secure. Stop in today to learn of our wide selection of drive-up storage units and more!
Our Storage Features at Bay Storage
- Drive-Up Storage Units
- Indoor Storage Units
- Temperature-controlled Storage Units
- Auto-Pay Available
- Online Pay
- Month-to-Month Rentals/Leases
- Wide Avenues for Large Truck/Trailer Access
- Vehicle Storage
- Tenant Insurance Available for Belongings
- Professional Pest Control
- Electronic Gate Access with Code
- Easy Access from Highway/Major Roadways
- Roll-Up Doors
- 24-Hour Recorded Video Surveillance
Find Self Storage in Cape Charles VA
Bay Storage in Cape Charles, VA is your first choice for storage units in eastern Virginia. Conveniently located at 22529 Parsons Circle, Cape Charles, VA 23310, this storage facility is located south of downtown Cheriton and east of the Cape Charles area. A short distance from the Virginia coastline, this storage facility is the ideal spot to store seasonal items for your beach homes and rental homes.
Nearby Neighborhoods
- Cape Charles
- Cheriton
- Fairview
- Arlington
Local Destinations and Attractions
At Bay Storage, you’re getting more than just a storage unit; you’re gaining a reliable partner. Explore our website for handy Storage Tips and Self Storage FAQs to ease your storage journey. Need advice? Our friendly team is always here to help. With extended chat support, your questions are answered promptly. Experience effortless and professional storage solutions with Bay Storage.
Auctions at Bay Storage
Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it.</p.
Our auctions are held online and can be found at
www.lockerfox.com
