Storage Units in Cape Charles VA on Parsons Cir

If I had to find a storage again I would pick Bay Storage every time! The entire experience has been smooth, from booking online to showing up to a clean and secure location with excellent customer service within the office. One thing to note the code that is provided if you do online booking is computer generated and will not work, you must go to the office or call the helpline which isn’t difficult just something to know. Good luck on your journey. I know your experience with them will be great.!

Dawn Kern

13:44 05 Jun 24

Etta, the Manager, is very professional and helpful. Facility is clean and easy to use.

Karen Lasley

22:06 17 May 24

We had a wonderful experience at Bay Storage in Cape Charles. We needed to find a storage site in Cape Charles fast for our trailerable boat. Etta made it happen, graciously helping us through the entire process. She even had a new storage site created just for us. The facility is clean and well kept and prices are very reasonable. We highly recommend Bay Storage!John and Karen Lasley from Virginia Beach

Randa O'Connor

17:19 17 May 24

We were in a VERY difficult position needing to transfer a loved one into assisted living….. Bay Storage and ESPECIALLY Etta Marie were amazing and help make this transition just a little less horrible

Kelly Odell

16:38 17 May 24

Extremely clean and well kept storage facility. Outstanding customer service.

Christopher Kostella

15:58 16 May 24

Etta was amazing. Perfect service. Thank you again for the top notch service.

Tanya O'Connor

17:52 11 May 24

Michael Martin

18:18 09 May 24

Cocoa was nice and helpful in selecting our storage unit.

Danielle Joynes

15:39 21 Apr 24

Clean,dry.Good things but the price kept going up.

Sierra Magee

21:00 12 Apr 24

Fantastic resource for storage with U-Haul truck rentals. I am extremely pleased with both the team and the storage facility. The facility is well-maintained, secure, and the staff is truly top-notch.

Matt Foley

17:18 07 Apr 24

I’ve had a great experience at Bay Storage. Etta was very accommodating to my schedule and the circumstances surrounding my move. She was able to meet my needs without pushing the most expensive option, and the whole process was simple and smooth. My storage unit is the perfect size and was spotless when I moved in. I would wholeheartedly recommend Bay Storage to anyone who has general storage and Uhaul rental needs on the Eastern Shore of Virginia.

Robert Smith

17:41 05 Apr 24

Working with Etta Brady and the Bay Storage team could not have been easier. They were extremely responsive and helpful, and answered all questions in a timely manner. It took little time from the initial contact to completing the paperwork and receiving the code. That said, they were also very thorough and professional, ensuring that they had all the requisite information. I look forward to continuing to work with them in the future.

Scott Schmale

16:48 03 Apr 24

Great customer service and help with initial setup and rental. Unit was clean and A little thank you card with help info awaited me when I first opened the unit. Little touches like that matter to make me feel like a valued customer.

Carly Nottingham

15:43 19 Mar 24

Etta was amazing! She made the move in process super simple! Would definitely recommend!

Lawrence Collins

15:11 18 Mar 24

Awesome

Rudy Mottas

23:18 01 Mar 24

Fabulous experience here. Made a reservation online and received a prompt call when they opened to explain the process and make sure everything was set for my unit.

Timothy Paasch

14:55 01 Mar 24

Cocoa and Ella were amazing to work with ! Highly recommend these people for any storage needs

Thomas Vercelli

00:39 23 Feb 24

Staff is super friendly and helpful. Units we looked at were all clean and reasonably priced. Looking forward to fill the unit we picked. Ty

Edward Barham

17:13 22 Feb 24

Etta and the team at Bay Storage have been wonderful to work with! She was diligent in answering all of our questions and made setting up our lease so easy!

Mariah Brown

13:24 22 Feb 24

Awesome staff was quick and efficient. Very easy process! Only disadvantage was the bulb in my unit went out during my first week there. The staff said was my responsibility to change it and I couldn't reach it to do so remaining months I just could go in the evenings due to poor lighting or too early in mornings.

Kristin Willis

23:20 14 Feb 24

Ashleigh Nottingham

17:05 11 Feb 24

It is the best storage

Karen Moynihan

13:36 09 Feb 24

Very responsive

Mike Zabihialam

17:11 08 Feb 24

Very professional and pleasant

Pamela Carpenter

19:55 05 Feb 24

Very good!

Emily Gentry

15:00 05 Feb 24

Etta was so helpful and friendly and got us into the unit best suited for us.

Helen Carr

22:53 18 Jan 24

I was coming from way out of state to use this storage facility. There were a few other storage places in the area, but I really liked Bay Storage’s website. It was attractive but mostly I liked that I could do the whole transaction online. I did get a call from them a couple of days later to confirm the type of storage I needed. We also discussed what I would owe for the first payment. I still didn’t have to pay anything until we got to the Shore and went in person to the storage facility. We were not able to give them the exact amount of time we needed the unit for, but they allowed us to set up recurring monthly payments.instead. We went to check out the facility and it was perfect. They gave us two keys to access the facility and allowed us to have access to the front gate so we could check on our unit anytime without having to ask or call ahead. The staff at Bay Storage is very friendly yet efficient We left the storage facility knowing that our possessions would be in good hands.

Emily Rotolo

13:07 08 Jan 24

Bay storage is fantastic. The women who helped us over the last month were kind and generous. The unit is perfect. Clean and easy to access. we are excited to be moving into our unit!

david seaverns

16:45 23 Dec 23

The manager has been super helpful during my difficult time she is the best manager I have delt with.

Joyce Williams

16:16 23 Dec 23

Very friendly staff. Thank you

Patricia Brown

12:47 16 Dec 23

Brandon Robertson

20:48 24 Nov 23

Lillian Upshur-Campbell

00:25 10 Nov 23

Naycha Mtz

16:52 03 Nov 23

El lugar es muy caro $199 mensuales cuando se supone que fuera $70

Mary Burton

12:13 03 Nov 23

None

Leslie Becker

19:30 29 Oct 23

They worked with me to obtain a better unit and I moved it over ! Great staff at the Cape Charles location

Bob Ewing

12:56 21 Oct 23

Everything from start to finish was very easy...

Ben zach

16:32 14 Oct 23

Great place and great Customer service all around Edda is great at solving problems when they arise and does her best to make the customer happy I’m very satisfied and appreciate the great customer service that they have provided.

anne latimer

11:01 09 Oct 23

The women in the store were very helpful. Also it was very easy to do everything online.

Kimberly Nightingale

02:10 02 Oct 23

I never had any trouble with them. They are great.

Erica Fletcher

22:49 21 Aug 23

Thom Hoover

19:42 17 Aug 23

Great Customer Service

Craig Felker

18:17 16 Aug 23

Facility is immaculate. Etta was very professional and friendly. Truly customer-service oriented! Extremely happy that we found a space for our boat there.

T Hawkins

00:08 15 Aug 23

Very nice place. I store my boat here while I’m the area. Very secure and clean place. A little tight to maneuver bigger boats around. My boat is 27’ center console. Any bigger and it will be difficult to get into some spots. I will definitely use Bay Storage again.

Jill Monarch

12:19 24 Jul 23

The process was so easy. Etta was a pleasure to work with. We would highly recommend Bay Storage.

John Burdiss

16:07 14 Jul 23

Follow up on adding new unit ... eventually a downsize ... timely and complete.Even when I knocked over my water on the counter, Etta was great!

Michael Davis

23:02 13 Jul 23

Everyone here is very helpful and glad to be of service. I was treated extremally well by all associates that waited on me over the past 3 months. Outstanding customer support!!

Libby Wright

11:25 11 Jul 23

The manager was very efficient, responsive and helpful in determining a unit to rent. The company provides a wide range of units to rent - from bare bones to climate controlled. I also felt the security was good and confident my belongings were protected.

Kathleen Butler

20:39 30 Jun 23

I am so glad that I found this place. Friendly, super helpful people and they do go the extra mile to make things easier.

Becky Harris

00:24 28 Jun 23

Etta and her staff are so friendly and helpful. Not only have they helped look after us with our storage unit since we moved to the "Shore," but also with a recent move using Uhaul. Things could not have gone any smoother. Thanks for the kindness and consideration shown. It helped make a very "tough" move alot easier.So great getting to know you "ALL" personally!!"AWESOME"!!JOB WELL DONE!!PS. Etta, I'll probably have to call you at least one more time!! :)Enjoyed our talks. Thank you "ALL." 😊Becky Harris

Alexis Guerrero

14:09 23 Jun 23

Came to bay storage to pickup a uhaul and they were so nice and helped me with everything! Deffanitly reccomend to anyone who wants to come here!

Cindy Slate

12:13 22 Jun 23

Very helpful and informative about storage units. Unit clean and ready.

CRAIG BEITZEL

11:59 19 Jun 23

Tremendous facility & extremely courteous & helpful staff.

Lillian Upshur-Campbell

00:02 09 Jun 23

I have been a customer for only a short period of time and I must be honest, I don't have any regrets. Whenever I go into the office to pay my rental payment, I am greeted with warm smiles and kind words. I just want to say THANK YOU ALL!

beverly walker

00:02 07 Jun 23

Very pleasant & supportive staff!Convenient

Carlton Terry

17:58 27 May 23

The new manager here I believe her na.e was Etta? I'm so sorry if I spelled your name wrong but you have no idea how much you helped me and my family! Thank you for working with us and making the move process so much smoother. We all know how chaotic moving can be. Thank you so much again and hope to see you around for a very long time!

Bradlee Downs

16:49 26 May 23

Jessica A. Randall

16:46 24 May 23

Just made a reservation. The office manager helped me and was knowledgeable and polite. Made a great first impression.

Erica Parker

18:08 22 May 23

Greg Butler

14:18 22 May 23

Thanks for all the help. You guys are great!!

Vanessa Carns

11:12 16 May 23

Coco was very friendly and helpful. Our conditioned unit is fine. Only suggestion would have been nice to know that we needed to go thru a doorway to get to our unit. We had some wide items that we had a difficult time getting thru.

Me Time

13:02 24 Apr 23

Great staff and facilities. Not being from the area I had lots of questions and everyone was very friendly and extremely helpful. The unit was clean and it was very easy to rent and cancel the rental when I left.

Laurie Klingel

17:09 05 Apr 23

Friendly, fast as easy peasy

chris forker

17:49 19 Mar 23

Dealing with Uhaul is bad enough, but adding the incompetence of the folks at Bay Storage is absolutely atrocious.First experience, the woman says you don’t get the hanging bar when you buy the hanging boxes??? I have to fight with uhaul.Next we had a reservation to pick up in Exmore, but for some reason, we had to go to Bay Storage. Mind you they are closed on Sundays. I went Saturday to see how the process would work and ensure that the blankets I ordered were going to be in the truck. The woman acted like it was an imposition since she had a friend there talking to her. I was told that the truck, trailer and blankets would be ready in the morning, we would receive a text with a code for the lockbox. No text, no number to call, no blankets and we weren’t the only people there that didn’t get a code.Turns out you don’t need a code, the lockbox is broken and wide open, anyone can just pick up keys when they’re not there. Very convenient.Called Uhaul, zero help, I hooked up the trailer and went home to pack. Uhaul says I can’t do that, customers aren’t allowed to hook up the trailer. I say too bad, take it up with Bay Storage.More calls to Uhaul, zero help, they tell me I need to go back to Bay Storage to get a text. Go there, they won’t send a text because I’m not at the Exmore location. At that point, we just left.I still don’t have any blankets, very helpful when moving new furniture.Absolutely horrible horrible experience, never ever deal with these people.

Wade Adler

20:16 04 Mar 23

jeffrey van solkema

02:55 01 Mar 23

Ms. Etta and Ms. Coco are excellent representatives of Bay Storage! I never have any worries about my items in storage. Ms. Coco can always be seen driving the golf cart around making sure everything is secure.

Karen Richards

16:38 23 Feb 23

Very informative

The Browns

21:45 17 Feb 23

Jay abella

12:25 15 Feb 23

Went to facility. Dropped things off. Locked up. Clean. No hassles or surprises. Everything worked

Valerie West

14:37 01 Feb 23

Obtaining a new storage unit was quick and easy with the online process. Staff at Bay Storage answered all my questions and were helpful. Grounds and units are kept clean. I've never had any issues or bad experience. Would definitely recommend.

Dedrie Anderson

16:56 30 Dec 22

Staff is always helpful

Lisa

16:37 30 Dec 22

Always fast an friendly.

S Martin

17:39 24 Dec 22

Joseph Wagner

21:32 22 Dec 22

Great staff. Always friendly and helpful. Having a storage unit so close to our house is a bonus.

willie knight

20:50 22 Dec 22

Just got me a unit today Etta was a amazing helping through this process, made it super easy! Very clean and wonderful customer service . Will past the word along as i travel

Korey Taylor

14:19 22 Dec 22

Amazing place

Jon Mason

16:19 21 Dec 22

Bay Storage is the best around. Secure, clean, and friendly staff!

Christina Marshall

15:09 21 Dec 22

I recently called bay storage in cape charles inquiring about a unit, Etta was super helpful and nice! She had all the answers and was eager to help and assist in anyway possible. Definitely look forward to doing future business with them.

Leslie Roth

17:17 20 Dec 22

Great service friendly staff very accommodating

Mike Wajda

19:15 16 Dec 22

Absolutely great experience with Bay storage!!! Great customer service and wonderful units !! It has just been a fabulous experience!! Highly recommend!!!

Tommy O'Connor

16:07 15 Dec 22

First class service in a very clean facility.Lost keys several times and very quickly they removed them with no complaint.I’ve used other similar storage facilities,but none better than Bay Storage

17:08 14 Dec 22

Excellent customer service and very welcoming.

Clelia Sheppard

14:37 14 Dec 22

Whenever I go to Bay Storage in Cape Charles, whether it is to purchase packing material or to inquire about a unit I am always welcomed with warmth and attention. The staff is courteous, knowledgeable and ready to help.I highly recommend this company to store your belongings and to feel reassured that you are taken care of. Etta was very kind and charming when I recently had some questions in regards to our units that we are renting there.

Barb Carroll

00:20 14 Dec 22

I have had several units at Bay Storage since moving to Cape Charles last year. Each one was always well lit and clean. The staff has been great - especially Cocoa!

Christopher Carver

15:01 05 Dec 22

ETTA, THE STORAGE MANAGER WAS SUPER POLITE, HELPFUL AND ALL AROUND A BEAUTIFUL SOUL HIGHLY RECOMENDED FOR HER SUPERIOR CUSTOMER SERVICE!!!

Tiffaney Calix

21:51 02 Dec 22

Bay Storage is one of the cleanest storage units I have seen, the staff is very friendly and the manager Etta was very sweet, helpful & accommodating! Definitely will recommend.

Jackie Abraham

16:29 30 Nov 22

Great customer service.I highly recommended this place.

Carrie Conklin

01:18 27 Nov 22

Super friendly people! Very clean units with easy access. I've used storage units in the past and this is the best yet.

cakid1000

14:06 24 Nov 22

Very professional... Beautiful Units and very well organized. Thank you. David and Susan Nichols

Michele Molina

03:11 30 Oct 22

Very good communication and willing to take the time to discuss the different storage options they provide. Even during a very humid day the manager took the time to give me a quick tour to show me the inside of one of the available outside storage units. I know they are always there if we need their services!

Sandra Gregorowicz

18:59 17 Oct 22

Return calls were very fast and friendly!

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drive-up storage units in in Cape Charles, VA

indoor storage units in Cape Charles, VA

Frequently Asked Questions

Q: What types of storage units do you offer?

A: We offer a variety of storage units including temperature-controlled storage units, indoor units, and convenient drive-up storage units. Each type caters to specific needs to ensure your belongings are stored safely.

Q: What are the security features at Bay Storage?

A: Our facility prioritizes the safety of your belongings with features like electronic gate access, 24-hour recorded video surveillance, professional pest control, and more. Tenant insurance is also available.

Q: Can businesses also use the storage units?

A: Absolutely. Drive-up storage units, in particular, are a great option for businesses needing to store large amounts of inventory or equipment, offering ease of access and security.

Q: How can I contact Bay Storage for further queries?

A: Aside from visiting our website, we offer extended chat support. Our friendly team is always available to assist with your storage questions and needs.

Q: Why choose Bay Storage?

A: With Bay Storage, you’re not just renting space, but gaining a trustworthy partner. We provide a blend of security, convenience, and professional solutions tailored to make your storage journey seamless.

Self Storage in Cape Charles VA at Bay Storage

Are you a prospective mover or new resident looking for affordable storage units in Cape Charles, VA? Look no further! Introducing Bay Storage, a brand new storage facility south of downtown Cheriton. This storage facility has a number of amenities for any renter’s needs, including temperature-controlled storage units, indoor storage units, convenient drive-up storage units and more! Read more below to learn of our storage facility’s features!

Online Storage Rentals Near Lankford Hwy

Experience the convenience and flexibility of Online Storage Rentals near Lankford Hwy with Bay Storage. Our digital rental system offers a hassle-free approach to securing the ideal storage space without the need for in-person visits. Not sure about the right storage unit size for your belongings? No worries! Use our free online storage calculator, and we’ll guide you to the perfect fit, ensuring you get the best value and space for your needs.

Indoor Storage Units in Cape Charles

Looking for indoor storage units in Cape Charles, VA or the surrounding area? Bay Storage has you covered! Indoor storage units provide a number of benefits to businesses and individuals alike. By keeping your belongings in a climate-controlled environment, you can protect them from the elements and extend their lifespan. Call or email our storage facility today to learn more!

Drive-up Storage Units and More

Find affordable drive-up storage units in Cape Charles, VA at Bay Storage. Drive-up storage units are a convenient option for businesses that need to store a large amount of inventory or equipment. The units are easily accessible, which makes it easy to get what you need when you need it. Additionally, drive-up storage units provide security and peace of mind, knowing that your belongings are safe and secure. Stop in today to learn of our wide selection of drive-up storage units and more!

Our Storage Features at Bay Storage

Drive-Up Storage Units
Indoor Storage Units
Temperature-controlled Storage Units
Auto-Pay Available
Online Pay
Month-to-Month Rentals/Leases
Wide Avenues for Large Truck/Trailer Access

Vehicle Storage
Tenant Insurance Available for Belongings
Professional Pest Control
Electronic Gate Access with Code
Easy Access from Highway/Major Roadways
Roll-Up Doors
24-Hour Recorded Video Surveillance

Find Self Storage in Cape Charles VA

Bay Storage in Cape Charles, VA is your first choice for storage units in eastern Virginia. Conveniently located at 22529 Parsons Circle, Cape Charles, VA 23310, this storage facility is located south of downtown Cheriton and east of the Cape Charles area. A short distance from the Virginia coastline, this storage facility is the ideal spot to store seasonal items for your beach homes and rental homes.

Nearby Neighborhoods

Local Destinations and Attractions

At Bay Storage, you’re getting more than just a storage unit; you’re gaining a reliable partner. Explore our website for handy Storage Tips and Self Storage FAQs to ease your storage journey. Need advice? Our friendly team is always here to help. With extended chat support, your questions are answered promptly. Experience effortless and professional storage solutions with Bay Storage.

Auctions at Bay Storage

Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it. Our auctions are held online and can be found at www.lockerfox.com